APO/FPO & Overseas Military
The following information is specific to United States Armed Forces and attached US Federal Agencies serving overseas. For British and Australian military, please contact us for special export pricing.
Orders shipped to US Military personnel stationed overseas via the Army Post Office/Air Post Office (APO) or Fleet Post Office (FPO) are treated as domestic US orders, regardless of where in the world you are stationed. Armed Forces personnel stationed overseas will only ever pay a $14.95 flat-rate freight forwarding and administration fee. This special delivery rate is irrespective of the size of the order or its final destination. Customs declarartions are required on overseas shipments, and it is advised that customers check with their local customs office for any duties that may be payable
No expediated delivery options are available to overseas military as the APO/FPO have their own internal delivery systems. The approximate delivery timings for APO (Air/Army Post Office) are as follows:
Kuwait, Iraq and Afganistan; Normally 15 days - Maximum 22 days.
Germany, Japan and Korea; Normally 18 days - Maximum 25 days.
Orders for FPO (Fleet Post Office) delivery to Navy and Marine forces aboard ships are processed by a Fleet Mail Center, and are usually transported to ships in conjunction with a fleet supply mission. No estimates of delivery timings are available as it is dependant on the ships location at sea and regularity of supply missions.
IMPORTANT NOTE:
US Military personnel stationed within the United States are advised to have their order shipped by UPS and not via the APO system. Using the APO system within the United States will still incur a $14.95 forwarding and administration fee. Orders for domestic US delivery must contain a physical daytime address, NOT an APO/FPO address.
BILLING & DELIVERY ADDRESS:
The Billing Address may be your phyisical or postal address. It is advised that the billing address information be the same as the address recorded with your credit card issuer. See Creating An Account in the Help Center.
Delivery address information must be your APO/FPO details where you are stationed, and you must select US Military (overseas) in the country field. US Forces personnel stationed overseas will need to enter specific information in the delivery address fields during customer registration. Failure to enter the correct information may result in over-charges and/or delays in delivery. See Creating An Account in the Help Center.
The following instructions are in accordance with the US MPSA guidelines, and extracted from US Post Offices Serving DOD Installations Protocol Handbook PO-630. The following information must be entered into the delivery address fields during customer registration:-
Address Line 1: Grade/Rank/Rating and servicemembers full name including middle initial.
Address Line 2: Unit and Unit Number, Consolidated Mail Room Number, PSC Number, or Ship.
Town/City: APO or FPO as applicable.
State: AA, AE or AP as applicable.
Zip/Post Code: 5 digit zip-code as applicable.
Country: US Military (overseas)
For example:
Address Line 1: PFC Serviceman, John E
Address Line 2: 466th QM CO Unit #66581
Town/City: APO
State: AE
Zip/Post Code: 09366
Country: US Military (overseas)
IMPORTANT NOTE: Do not enter a foreign city or country, or other geographic information into the delivery address fields. Only enter the information as specified above. Contact your unit or ship Postal Service Officer for more details.
